Reply To: windows update now 2020 crashes after 1 touch of the mouse

October 23, 2018 at 4:37 pm #209568
Neil Wilson
Participant

Hi Sam,

You could always roll back the Windows Update but that is sort of a last resort.  The first thing I would try is going into the Maintenance tools for 2020.  The icon is an orange circle with a wrench and a screwdriver in it.  In there delete the temporary files, repair com and then 2020 Design Registry Reset.  This will reset the software to its default settings and hopefully let it run again.

If that doesn’t work you could always reinstall the software but again, before you do that give us a call at 1-866-697-2020 and have a tech take a first-hand look at the issue.

Neil

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