Reply To: New Version 11.11 is now available for download

January 3, 2019 at 7:36 pm #222345

More info would be handy – see if there is a pattern to the crashes – what specifically are you doing when it crashes or is it random?

What is the spec of the computer including the graphics card – posting a Speccy (free software) capture would be helpful.

Just FYI, I find that my Radeon graphics card causes way more crashes than the Nvidia users I support.

General fixes to try (in order) are:
Ensure that graphics driver is latest WHQL version.
Use 2020 Maintenance Tools to clean temporary files.
Use 2020 Maintenance tools to reset 2020 registry and re-input preferences.
Uninstall any bloatware on computer (includes McAfee and Norton antivirus to name a few).
Ensure that you have the minimum number of programs running in the background (have a look at your taskbar notification area (usually on the right) – if you have more than 10 items, you may wish to consider getting rid of anything non-essential.
Install and run CCleaner registry cleanup.

Hope this helps.

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