Reply To: Tool Bar features and ease of use 20/20 being discontinued compared to Winner

February 9, 2023 at 9:51 am #419868
Jim Smalley
2020 Moderator

Hi David,

Thanks for your posting. 2020 Fusion and Winner Flex are, of course, different products with a long and separate history that essentially fulfil the same purpose – namely the power to design, showcase, quote and order your customers’ dream spaces quickly, accurately and easily. It is fair to say that each product has specific areas where it has an advantage above the other – for example, Winner Flex has the powerful capacity to store contacts, projects, and designs on a centralised cloud-based platform, which can be accessed from anywhere by its users.

In terms of recognising specific 2020 Fusion functionality particularly valued by our customers that is considered to be less effective or even absent in Winner Flex, you can be assured that we are passionate about continuously adding value to the application and we are  already actively engaged in identifying and improving such areas. However, we will always welcome any such feedback – especially from migrating customers – on an ongoing basis; this can only help to make the product serve its users more and more effectively.

Please do feel at liberty to reach out to our Customer Success Team to share your feedback on a more detailed level, so that we can continue to focus and deliver meaningful enhancements to Winner Flex that will be truly appreciated by all users of the application.

Best wishes,

Jim

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