The Dell issues are down to the customised Windows version and customised drivers they install (plus bloatware) and I have had similar issues with customised HP, Asus and Toshiba versions in the past. If you want a speedy, reliable machine, get a local IT person to put a clean ‘unbranded’ version of Windows on and install only the approved Microsoft drivers for the graphics etc.
I now routinely erase any notebooks we buy and do this and I have a lot less trouble.
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