You can invite as many additional users as you want. They will all be granted access to the 2020 Community. However, only users that have been assigned a subscription or product will be able to sign in to the assigned product.
Access your 2020 Account "Sign In" page on 2020spaces.com. There is a “Reset Password” button that will start the password reset process, or go into your 2020 Account and start the password reset process from your profile section.
No. 2020 Account is the new identification process for all new 2020 subscription products. If you purchased your subscription online, your email address associated with your 2020 Account is the username to sign in.
Yes, all access to the 2020 Online Store is granted using Transport Layer Security (TLS) technology, which encrypts personal information provided during the ordering process. Therefore, your personal information is transferred through a secured channel and confidential data is protected. To ensure a high level of security, our systems use a certificate that falls in line with e-commerce industry practice. The certificate is issued by a trusted security provider. All standard web browsers support this technology and accept the certificates from trusted providers automatically. However, no company, including Cleverbridge (2020 online reseller), can fully eliminate security risks associated with personal information.
The 2020 Online Store is only accessible from the USA, Canada, LATAM, Caribbean, Asia and Pacific (except certain countries) and Australia for now. We will progressively open our Online Store to new regions in the upcoming months.
It is possible that the credit card number, expiration date, or security code was entered incorrectly. Alternatively, you may have reached your credit card’s limit. Please see the section below to retry this card, try a different card, or choose from our other payment options. If your card should continue to fail, please contact your card issuer to inquire about the decline reason, any restrictions on the card (for example, on internet purchases or foreign transactions), and to request that they allow your charge on the next retry. For assistance, please contact us.
2020 Online Store accepts major credit cards such as Visa, Mastercard and American Express. In addition, purchases can be made by PayPal. Local payment services can also be accepted depending on your location.
You can update your payment method by simply logging into your 2020 Account. Under the “Manage Subscriptions & Products” tab, you will be able to update your payment method for any of your active subscriptions.
2020 provides a free 30-days evaluation license to prospective customers for many 2020 full-featured software products. We encourage you to evaluate these products prior to purchase in order to determine whether the products are suitable for your needs.
If you should still have issues with your software, please contact us.
Note: This return policy only applies to customers who purchased directly from 2020 Online Store.
If you purchased your subscription after June 8, 2020, it will renew automatically unless you have canceled it. If so, you can reactivate it at any time by logging into your 2020 Account.
If you purchased your subscription before June 8, 2020, a renewal invoice will be sent 30 days before your subscription expires.
Yes, you can cancel your subscription at any time. You will keep access to your 2020 products and services until its expiry date.
Please note that a cancelation stops future renewal charges, but does not result in a refund of your order. It also means that you will no longer be able to renew your subscription. The only available options would be to purchase a new subscription, at list price, or reactivate your subscription before its expiry date.
You can cancel your subscription by logging into your 2020 Account.
Under “Manage Subscriptions & Products”, you will have the option to manage your subscription (cancelation, reactivation, update payment information).
The license terms are single seat, single user. Only one user may use a subscription at a time. 2020 Subscriptions include Administrator functionality in 2020 Account. Assigned Administrators at your company can add/remove users and assign/remove access to a subscription.