The email address linked to your 2020 Cloud Account will be your username for all your 2020 Licenses and Subscriptions. It allows you to access your 2020 Software Key protected Licenses and Subscriptions. It also serves as the sign into other 2020 customer areas such as 2020 Community.
“Can I create a 2020 Cloud Account for my colleagues or other users?
You can invite a colleague to create a 2020 Cloud Account that will be associated with your company.
– Log in to your 2020 Cloud Account (My Account)
– Under ‘Manage User’ click on ‘Add users’ and follow the instructions.
2020 automatically sends email invitations to these users. The email includes a link to complete the creation of the account that
will be associated with your company.
Only users that have been assigned a License or Subscription will be able to Sign In to the assigned product. Only 1 user can be assigned per each License or Subscription. You can invite additional users, but they will only have community access rights.
The 2020 Cloud Account is the new identification process for all new 2020 Design v11.6 or later versions protected by a Software Key. If you purchased your first 2020 Design license online or you chose a Software Key, your email address associated with your 2020 Cloud account is the username to Sign In. If you purchased your first 2020 Design license before September 6 2016, you must use the dongle (USB key) to access your software for now. In the coming months, you will have the opportunity to convert to the new 2020 identification process when you upgrade your 2020 Design license to a version greater than 11.6.
Access your 2020 Cloud Account Sign In page in 2020Spaces.com. There is a “Reset Password” button that will start the password reset process, or go into My Account and start the password reset process from your profile section.
Access your 2020 Cloud Account to see all your 2020 Licenses and Subscriptions. In the navigation menu on the left, click “Product Summary”. This service is only available to Software Key licenses and subscriptions.
Access your 2020 Cloud Account to manage your users (invite, modify, delete and assign Licenses and Subscriptions). In the navigation menu on the left click ‘Manage Users’. This service is only available to Software Key Licenses and Subscriptions.
Access the 2020 My Account Sign In page to reset your password. Underneath the password field, click on the link ‘Reset Password’ and follow the instructions. Here is a link to the 2020 My Account login page
Yes, you can purchase additional ‘Software Key’ licenses from ‘MyAccount’ in the menu ‘Licenses & Subscriptions’. As an Existing Customer, you will benefit from reduced prices. Click here to buy additional ‘Software Key’ licenses.
Yes, you can purchase Upgrades to Complete your Software Key licenses from MyAccount in the menu Licenses & Subscriptions. As an Existing Customer, you will benefit from reduced prices. Click here to buy Upgrades to Complete your Software Key licenses.
Yes, all access to the 2020 Online Store is granted using Transport Layer Security (TLS) technology, which encrypts personal information provided during the ordering process. Therefore, your personal information is transferred through a secured channel and confidential data is protected. To ensure a high level of security, our systems use a certificate that falls in line with ecommerce industry practice. The certificate is issued by a trusted security provider. All standard web browsers support this technology and accept the certificates from trusted providers automatically. However, no company, including Cleverbridge (2020 online reseller), can fully eliminate security risks associated with personal information.
The 2020 Online Store is only accessible from the USA, Canada, LATAM, Caribbean, Asia and Pacific (except certain countries) and Australia for now. We will progressively open our Online Store to new regions in the upcoming months.
It is possible that the credit card number, expiration date, or security code was entered incorrectly. Alternatively, you may have reached your credit card’s limit. Please see the section below to retry this card, try a different card, or choose from our other payment options. If your card should continue to fail, please contact your card issuer to inquire about the decline reason, any restrictions on the card (for example, on internet purchases or foreign transactions), and to request that they allow your charge on the next retry. For assistance, please contact-us.
2020 Online Store accepts major credit cards such as Visa, Mastercard & American Express. In addition, purchases can be made by PayPal. Local payment services can also be accepted depending on your location.
2020 provides a free 30-days evaluation license to prospective customers for many 2020 full-featured software products. We encourage you to evaluate these products prior to purchase in order to determine whether the products are suitable for your needs.
If you should still have issues with your software, please contact us at the local phone number displayed on the Contact-us page.
Note: This return policy only applies to customers who purchased directly from 2020 Online Store.
“You will find the download link in the purchase confirmation email and in the on-boarding email.
If you lost these emails:
– Contact 2020 Technical Support via email email@example.com, provide your company’s name and request the download link to be sent via email.
– Contact us at 1-866-697-2020 and request the download link to be sent via email”
To help you choose between the different editions of 2020 Design licenses, you will find detailed information on the 2020 Design product page. In all the cases, we will be happy to answer your questions and guide you through your selection. Do not hesitate to contact us at the local phone number displayed on the contact-us page.
The 2020 Cloud Account is the new identification process for all 2020 Licenses and Subscriptions that are Software Key protected. As an Existing customer with a dongle, you cannot yet switch to the new 2020 Software Key license to use your software. In the coming months, you will have the opportunity to convert to the Software Key license. Certain conditions may apply. In the meantime you can buy additional Software Key licenses from ‘MyAccount’ in the navigation menu ‘Licenses & Subscriptions.
When to sign out:
• Sign out when planning to use 2020 Design on another computer. Signing-out “releases” the cloud-based license.
• Once signed out, a user can sign in on another machine.
When not to sign out:
If you plan on using the license on the same machine, There is no need to sign out
If you will be going to an area with no internet connectivity, please do not sign out as you will not be able to sign in
2020 Design will be active 7 consecutive days with no internet connectivity after a success sign in. The 7 day period is rolling once internet connectivity is reestablished.
Access your 2020 Cloud Account to view products purchased online by your company from your 2020 Cloud Account. In the navigation menu on the left, click ‘‘Product Summary’‘. Only ‘Admin’ users of a 2020 Cloud Account can see the full list of licenses and subscriptions owned by your company.
The Subscription Plan is access for 1 year and includes Support & Updates. After 12 months, you will need to renew your Subscription to continue to use your software.
The Perpetual License has no expiration on the version of the software you purchase. A yearly fee is required to continue receiving Support and version Updates.