The email address linked to your 2020 Cloud Account will be your username for all your 2020 Licenses and Subscriptions. It allows you to access your 2020 Software Key protected Licenses and Subscriptions. It also serves to sign into other 2020 customer areas such as 2020 Community.
If you did not receive the “Activate your account” email during the account creation process, please check your junk emails. If it is not there, please contact our support team: firstname.lastname@example.org.
Only users that have been assigned a License or Subscription will be able to sign in to the assigned product. Only one user can be assigned per each License or Subscription. You can invite additional users, but they will only have community access rights.
Access your 2020 Cloud Account Sign In page in 2020spaces.com. There is a “Reset Password” button that will start the password reset process, or go into “My Account” and start the password reset process from your profile section.
Access your 2020 Cloud Account to see all your 2020 Licenses and Subscriptions. In the navigation menu on the left, click "Product Summary". This service is only available to subscriptions and soft-key license products
Access your 2020 Cloud Account to manage your users (invite, modify, delete and assign Licenses and Subscriptions). In the navigation menu on the left, click “Manage Users”. This service is only available to Software Key Licenses and Subscriptions.
The 2020 Cloud Account is the new identification process for all new 2020 Design v11.6 or later versions protected by a Software Key. If you purchased your first 2020 Design license online or you chose a Software Key, your email address associated with your 2020 Cloud Account is the username to sign in. If you purchased your first 2020 Design license before September 6, 2016, you must use the dongle (USB key) to access your software for now. In the coming months, you will have the opportunity to convert to the new 2020 identification process when you upgrade your 2020 Design license to a version greater than 11.6.
Yes, all access to the 2020 Online Store is granted using Transport Layer Security (TLS) technology, which encrypts personal information provided during the ordering process. Therefore, your personal information is transferred through a secured channel and confidential data is protected. To ensure a high level of security, our systems use a certificate that falls in line with ecommerce industry practice. The certificate is issued by a trusted security provider. All standard web browsers support this technology and accept the certificates from trusted providers automatically. However, no company, including Cleverbridge (2020 online reseller), can fully eliminate security risks associated with personal information.
The 2020 Online Store is only accessible from the USA, Canada, LATAM, Caribbean, Asia and Pacific (except certain countries) and Australia for now. We will progressively open our Online Store to new regions in the upcoming months.
It is possible that the credit card number, expiration date, or security code was entered incorrectly. Alternatively, you may have reached your credit card’s limit. Please see the section below to retry this card, try a different card, or choose from our other payment options. If your card should continue to fail, please contact your card issuer to inquire about the decline reason, any restrictions on the card (for example, on internet purchases or foreign transactions), and to request that they allow your charge on the next retry. For assistance, please contact us.
2020 Online Store accepts major credit cards such as Visa, Mastercard and American Express. In addition, purchases can be made by PayPal. Local payment services can also be accepted depending on your location.
2020 provides a free 30-days evaluation license to prospective customers for many 2020 full-featured software products. We encourage you to evaluate these products prior to purchase in order to determine whether the products are suitable for your needs.
If you should still have issues with your software, please contact us.
Note: This return policy only applies to customers who purchased directly from 2020 Online Store.
Login to the 2020 Account and click on the menu Downloads & Catalogs. There you will find the latest 2020 Design Live. 2020 Design Live is only accessible to customers with an active subscription to 2020 Design Live. If you have an active Maintenance and Support contract or an active subscription to 2020 Design Complete, you can migrate under special conditions to 2020 Design Live.
To help you choose between the different editions of 2020 Design Live, you will find detailed information on the 2020 Design Live product page. In all the cases, we will be happy to answer your questions and guide you through your selection. Do not hesitate to contact us for more information.
Access your 2020 Cloud Account to view products purchased online by your company from your 2020 Cloud Account. In the navigation menu on the left, click “Product Summary”. Only Admin Users of a 2020 Cloud Account can see the full list of licenses and subscriptions owned by your company.
The subscription plan is access for 1 year and includes support and updates. After 12 months, you will need to renew your subscription to continue to use your software.
The perpetual license has no expiration on the version of the software you purchase. A yearly fee is required to continue receiving support and version updates.
The license terms are single seat, single user. Only one user may use a subscription at a time. 2020 subscriptions include administrator functionality in 2020 My Account. Assigned administrators at your company can add/remove users and assign/remove access to a subscription.