2020 Design Free Trial – server message

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    • February 10, 2018 at 4:38 am #169688
      Kushal Patel
      Participant

      <span style=”color: #7e8083; font-family: Lato, sans-serif; font-size: 13.2px;”>I downloaded and installed the 2020 Design v11. But the program cannot be started with a message indicated “The PCS server is dowm”.</span>

    • February 14, 2018 at 2:29 pm #170449
      Khrystyna Rublyuk
      Participant

      <span style=”color: #7e8083; font-family: Lato, sans-serif; font-size: 13.2px;”>Dear Sir/Madam,</span>

      I download the trial version few days ago. It has worked perfect till now. I was trying to open it today, but I couldn’t. Every time when I’m  trying to run the app I get next massage: “The PCS server is down. We’ll try to connect you in offline mode.”, “Cannot connect to server (PCS). Please check your internet connection or contact your account administrator”.

      But my internet works. Is that problem with my PC or is something wrong with your system or server? I need to open that app, I’m learning this app for my future job.

      Please help.

      Best regards,

      Kristina

    • February 14, 2018 at 4:02 pm #170462
      2020
      Participant

      Moved for greater visibility

      2020 Admin

    • February 14, 2018 at 4:39 pm #170463
      Edith
      Participant

      Hello Kushal

      We can assist you verifying what may be causing this message.
      Please email me at residentialsupport@2020spaces.com the best channel I should use to contact you.

      Edith

    • February 14, 2018 at 5:15 pm #170464
      Edith
      Participant

      Kello Khrystyna

      It will be our pleasure to assist you. Please email at residential.support@2020spaces.com the best channel we should use to contact you.

      Regards

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