Client Database

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- December 24, 2014 at 6:20 am #21246
  
  Georgia Kithcens
  Participant
  
  We had a problem while opening the fusion software. Some sort of error was being shown that was related to the client database. We backed up our computer and also the client data base folder (Microsoft Access- that is asking for a password) from the c drive and then formatted and re installed fusion software. The software is working now however, we are not getting any of the client database. How do we get it back?
  
  Please reply as this is extremely urgent.
- January 6, 2015 at 6:12 am #21322
  
  Jim Smalley
  2020 Moderator
  
  Hi there, and happy new year; this seems to be a very specific issue and not one that could benefit from generic comment made via this forum. Your best route forward is to engage directly with the 2020 Fusion Support Team on +44 (0)1233 635566 who will be happy to help.
  
  Regards,
  
  Jim

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