Cloud textures not loading

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- August 27, 2020 at 11:31 am #295065
  Cameron Behling
  Participant
  Anyone know why my cloud items aren’t loading color/texture?
  
  Attachments:
  Text.jpg
- August 31, 2020 at 11:25 am #295184
  
  Kristopher Papaleo
  Participant
  
  Hi Cameron,
  
  Normally when cloud items don’t load color/textures the items would appear black. I’m not sure as to why the items are colored completely white. What I would suggest to try is to clear the clouds cache. To clear the cache click HERE to open an article. In the article, scroll down to number 3 and click the link to download the ‘2020 Clear Cloud Cache’ tool. Activate the tool while the program is closed and it will clear the cache.
  
  If this doesn’t sort out the issue then I would suggest to give us a call directly to take a closer look. You can reach us by calling 1.866.697.2020.
  
  Regards,
  
  Kris

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Topic Tagsrendering texture