[Edith]

July 10, 2021, our service provider will be performing maintenance on their server.

Please be aware that during the period specified below, the sign-in to the application will not be possible.

PDT: Saturday, July 10, 02:00 AM

EST: Saturday, July 10, 05:00 AM

UTC: Saturday, July 10, 09:00 AM

 

Estimated duration:

30 minutes

The below recommendations will help ensure access to 2020 applications during this window.

 

Follow these steps before the update time window 

• Sign in to the machine you plan to use before the update window
• Do not sign out of the program
• Closeout of 2020 only by clicking on “X” located at the top right-hand side

Steps to open 2020 applications during the update time window

 

2020 Design

Version 11.9 and older

• Disable all internet connections both wired and wireless
• Open the 2020 Design application on the machine you last signed in to

Version 11.10 and higher

Open the 2020 Design application on the machine you last signed in to

2020 Office Applications 

All 2020 Office applications and versions

Disable all internet connections both wired and wireless

Open the 2020 Office application on the machine you last signed in to

We apologize for the inconvenience. Thank you for your understanding.

 

2020 Customer Support